Making a Complaint

Our Therapists and Administration Staff will be pleased to help you with any queries or concerns you have at any time during your treatment. They will listen to you and attempt to resolve any issue or complaint you may have about our service.

You can also make a complaint to the Service Manager in writing or by telephone.

To make a complaint please contact:

Paul Evans
Operations Manager
Inclusion Matters Wirral
Unit 5 Stella Nova
Washington Parade
L20 4TQ

or telephone 0151 955 3200

You may also wish to visit the comments, queries and complaints section of the South Staffordshire and Shropshire Healthcare NHS Foundation Trust Website.

As Inclusion Matters Wirral is part of South Staffordshire and Shropshire Healthcare NHS Foundation Trust, you may decide you want to address your complaint directly to our Trust Head Office.


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